Support Ticket & Live Chat Stats

The below figures below are calculated in real time from our support ticket system.


Average Support Ticket Response Time: 7 Minutes
Quickest Support Ticket Response Time: 3 Minutes

These figures are calculated from our first response to new tickets created in the last 7 days between our support hours of 8AM and 10PM.


Average Support Ticket rating: 9.6 out of 10

This figure shows the average rating from the last 10 support tickets that were rated by clients. 1 is worst, 10 is best.