Our servers are based in Cheltenham, UK in a secure Tier 4 aligned facility in our own private rack space.
We own and manage our own servers
Unlike many other smaller hosting providers we own and manage our own servers from our own private rack space which allows us
to deliver an excellent quality of service and high uptime figures.
Our servers are managed by us both remotely via our own KVMoIP hardware and also on-site. We also have a 24/7 remote hands agreement with SLA's as an added backup.
Our servers are monitored 24/7 by server side and external monitoring systems which will alert our technicians of any potential hardware, software or network issues and also server abuse issues, e.g. accounts trying to send bulk email.
We use a carrier neutral, low latency network comprised of Premium Tier 1 Transit Links including: LINX, Telia, Zayo, EntaNet, Tinet, NTT, Virgin and Colt. Each server is connected via a dedicated 1gbps port from our own switches.
All of our servers are powered by Intel i7 3.4Ghz CPUs with Hyper Threading and Turbo Boost, 16-32GB DDR3 RAM, SATA3 Solid State Drives for OS/MySQL and SATA3 Western Digital Enterprise Drives for file storage.
The data centre has 24/7 on-site security and the facility is surrounded by 10ft metal fencing with secure gated access. The entrance gate also uses ANPR and CCTV so security can confirm the identity of any persons coming on site.
We perform daily backups of all server data, stored both locally and remotely to our own backup servers.
If you have any questions about our company or infrastructure please call us. We'll be happy to answer any questions that you may have.
Average Support Ticket Response Time: 1 Hour 30 Minutes [More Info]
Tier 4 Aligned Data Centre
2N Cooling & Humidity Control
2N A & B UPS Systems
2N Gas Turbine & Diesel Generators
Diverse LV transformers
Multiple Tier 1 Transit Links
Outside the M25 Danger Zone
24/7 On Site Security
24/7 On Site Technicians
24/7 Monitored CCTV & Gated Access
Smoke & VESDA Fire System
Want to take a look behind the scenes?